The Best Residential Warranty in the Industry. Period!

The difference between buying a product and making a purchase comes well after the sale. We want our customers to feel confident not only in our products but in our service and support as well. Our customers have confidence in knowing they have made the right decision to buy from Nationwide Lifts. That's why we offer the longest warranty along with the most comprehensive coverage of any residential elevator company. We cover mechanical parts for 10 years, electrical parts for 3 years, and labor for one full year. That's confidence in our products, installation, and service. Add that to our 24- hour, 365 days-a-year, live phone support, and you have a combination that outperforms any other company.

Warranty Comparison

Nationwide Lifts
Brakes 10 Years 1-3 Years
Buffers 10 Years 1-3 Years
Cable Clamps 10 Years 1-3 Years
Cams 10 Years 1-3 Years
Chain 10 Years 1-3 Years
Drive Belts 10 Years Not Covered
Guide Shoes 10 Years 1-3 Years
Guide Shoe Inserts 10 Years Not Covered
Hydraulic Cylinder 10 Years 1-3 Years
Hydraulic Fluids 10 Years Not Covered
Mounting Hardware 10 Years 1-3 Years
Oil Seals 10 Years Not Covered
Pulleys 10 Years 1-3 Years
Rails 10 Years 1-3 Years
Rail Brackets 10 Years 1-3 Years
Rollers 10 Years Not Covered
Shackles 10 Years 1-3 Years
Sling 10 Years 1-3 Years
Suspension Cable 10 Years 1-3 Years
Upstand Jack Assembly 10 Years 1-3 Years
Yoke Assembly 10 Years 1-3 Years
Alarm 3 Years 1-3 Years
Call Buttons 3 Years 1-3 Years
Car Operating Panel 3 Years 1-3 Years
Circuit Boards 3 Years 1-3 Years
Door Interlocks 3 Years 1-3 Years
Door Operators 3 Years 1-3 Years
Fuses 3 Years Not Covered
Gate Operators 3 Years 1-3 Years
Lights 3 Years Not Covered
Motor/Gearbox 3 Years 1-3 Years
Motor/Pump 3 Years 1-3 Years
Switches 3 Years Not Covered
Transformers 3 Years 1-3 Years
Valves 3 Years 1-3 Years
Variable Frequency Drive 3 Years 1-3 Years

Warranty Coverage Specifications

Nationwide Lifts' warranty applies only to the products listed below that have been installed in residential structures.

  • Freedom Series: Freedom Green, Freedom Hydro, Freedom Elite
  • Apex Series: Apex Green, Apex Hydro, Apex Complete, Apex Elite
  • Jeeves Series: Jeeves EconoLift, Jeeves Pro
  • Vision Series: Vision EC, Vision 350, Vision 450, Vision 550, Visi-48, Visi-58
  • Indy Series: Indy Pinnacle, Indy Lux, Indy Curve

Warranty Calls

Warranty calls are to be performed during regular working hours of regular working days unless required by an emergency situation/condition, at the discretion of Nationwide Lifts.

When does the warranty begin?

The Product Warranties begin on the date the product shipped out from the factory. The Labor Warranty begins on the date the installation is completed. Purchase price for product must be paid in full for Nationwide Lifts to release parts and provide service under this warranty. Required warranty parts will be shipped at the expense of Nationwide Lifts by UPS ground. Expedited or air shipment of parts is available at owner's request and expense.

What does the warranty cover?

This warranty applies to the repair or replacement, at option of Nationwide Lifts, of parts that fail due to defective material or workmanship. This warranty is provided to the purchaser of the product and is not transferable. The warranty does not cover labor charges for the removal, repair, or replacement of warranty parts after one (1) year from date of original installation.

Routine Maintenance

This warranty only applies to products installed and maintained by Nationwide Lifts. The warranty is void if regular inspection and maintenance of product are not being carried out by a Nationwide Lifts representative at least once every 12 months. It is the Owner's responsibility to keep records of all such service.

This warranty does not apply to the following:
  • Cosmetic components that are subject to normal wear and tear, external forces, and/or misuse. This includes: batteries; painted/stained panels; glass; acrylic; gates; doors; upholstery; trim, etc.
  • Malfunction or damage to product caused by accident, misuse, abuse or vandalism, lack of proper maintenance, neglect, improper adjustment, modification or alteration, structural condition of building or hoistway, overloading, or acts of God (i.e. weather, lightning, flood, etc).

Additional Information

Nationwide Lifts disclaims liability for any personal injury or property damage resulting from the operation of a product that has been modified from the original design. No person or company is authorized to change the design of this product without written authorization by Nationwide Lifts. Nationwide Lifts assumes no responsibility for expenses or damages, including incidental or consequential damages.

There is simply no other company that can offer you all of this.

If you are looking for a customized quote or just want to ask a question, get in touch with Nationwide Lifts today to start talking to a Home Elevator expert.